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 - defects that are caused due to improper use or incorrect operation of the product
 - components that have become damaged as a result of operational or otherwise natural wear and tear
 - defects that have been caused due to an exceptional physical and/or electrical stress
 - damage caused by repair work that was not carried out by either VISIONITE INC itself or an authorised partner
 - products with serial numbers that are missing or no longer detectable
 - defects that are connected with supplied software from other sources
 - defects that are the result of an extreme event, in particular an accident, lightning strike or power surges